Relief Serum Pen leaked into cap
A small amount of serum inside the cap can occur if excess product remains on the brush tip after use. Try the following solutions in order.
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Solution 1: Wipe away the excess serum
- Use a clean tissue or cloth to gently remove any serum from the brush tip and inside the cap after each use.
- Use a clean tissue or cloth to gently remove any serum from the brush tip and inside the cap after each use.
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Solution 2: Dispense only the amount needed
- Only twist the pen until a small amount of serum appears on the brush tip. Dispensing more than necessary may result in excess product collecting inside the cap.
- Only twist the pen until a small amount of serum appears on the brush tip. Dispensing more than necessary may result in excess product collecting inside the cap.
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Solution 3: Store the pen upright
- Whenever possible, store the Relief Serum Pen upright with the cap securely attached.
- Whenever possible, store the Relief Serum Pen upright with the cap securely attached.
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Solution 5: Contact Auraglow Support
- If the pen continues to leak excessively or appears damaged, please contact Auraglow Support by clicking here.
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