A small amount of gel inside the cap can occur if excess gel is dispensed or if the cap is replaced without removing any excess product from the brush tip. Try the following solutions in order: 

• Solution 1: Wipe away excess gel
  • Use a clean tissue or cloth to gently remove any gel from the brush tip and inside the cap before replacing it. 
     
• Solution 2: Dispense the only amount needed
  • Only twist the pen until a small amount of gel appears on the brush tip. Dispensing more than necessary may cause excess gel to collect inside the cap.
     
• Solution 3: Store the pen upright and confirm the cap is fully secured
  • When possible, store the Whitening Pen upright with the cap securely attached to help keep the gel contained.
     
• Solution 4: Contact Auraglow Support
  • If the pen continues to leak excessively or appears damaged, please contact Auraglow Support by clicking here.